Support
Contact: [email protected]
Write to us in English or Turkish. Please include your device model and Android version — it helps a lot.
How CatLingo works
You tap the microphone button, your cat makes a sound, and the app measures it for a few seconds. Seven properties of the sound are extracted on your phone — length, base frequency, whether the pitch rises or falls, noisiness, brightness, loudness and syllable count — and compared to twelve intent profiles. The nearest profile becomes the result. The percentage is that profile's share among the twelve (model similarity): the further away the others are, the higher it gets. It is not an accuracy score.
The same measurement gives the same result. A cat never makes exactly the same sound twice and the microphone hears it a little differently each time, so two real meows can read differently.
It is not a translator
Cats do not have a language to translate. CatLingo estimates an intent from measurable properties of a sound. It is for entertainment, and it is not veterinary advice. If something is wrong with your cat, see a vet. The speaking game is only a game: it turns the rhythm of your voice into cat sounds, and they carry no meaning.
Common questions
The result seems wrong. Try again in a quieter place and closer to the cat. Then use Was that right? → No on the result screen — with CatLingo PRO your answers gradually shift the profiles on your device.
It says "No sound detected". The app waits about 20 seconds for a sound, and that sound has to be loud and long enough to measure. Tap Try again, move closer, or open Me → Sensitivity and set it to High. Note that higher sensitivity also lets room noise into the measurement. A failed attempt does not use up a free reading.
Purring gives odd results. Purring is the known weak spot. It is not a periodic sound like a meow, so the pitch estimate is unstable and the engine leans on noisiness and length instead. Expect a lower percentage there.
Can I use it without the microphone? Yes. Decline the permission and use the sample sounds — they are synthesised on your phone and run through exactly the same engine.
Where are my readings stored? Only on your phone. We have no copy. Me → Delete data erases everything at once, and so does uninstalling. The journal keeps the newest 400 readings for each cat.
I changed phones and my history is gone. There is no account and no cloud backup, so history does not travel between devices. Your PRO subscription does travel — sign in with the same Google account and use Me → Restore purchases.
Subscription
CatLingo PRO is an auto-renewing subscription. The plans, prices and any introductory offer are shown in the app and in Google Play before you confirm. It unlocks unlimited readings, the journal, the mood chart and weekly card, multiple cat profiles and a model on your device that learns from your answers.
To cancel: Google Play → Menu → Subscriptions → CatLingo → Cancel. Cancel before the trial, the introductory period or the current period ends to avoid being charged for the next one. Deleting the app does not cancel the subscription.
Refunds are handled by Google Play. Start at the Google Play refund page. Write to us as well and we will help where we can.
I paid but PRO is not active. Google Play can take a little while to approve a payment; PRO turns on by itself once it does. If it stays off, open Me → Restore purchases while signed in with the Google account you used. If that does not work, email us.